Voice assistants
Phone and in-app voice agents that answer calls, book appointments and take messages.
We build voice assistants that pick up the phone or talk inside your app. They answer common questions, book into your calendar and transfer the call to a person when asked or when the question is outside their scope. Callers are told they're speaking with an automated assistant.
This is for you if
- You miss calls after hours or when everyone is busy.
- Most of your calls are about bookings, opening hours and prices.
- You want a hands-free way for people to use your app.
What you get
- Call flows and scripts written with you
- A voice agent on a phone number or inside your app
- Calendar, CRM or booking-system integration
- Transfer to a person, voicemail and SMS follow-up
- Transcripts and recordings, where legal and disclosed
- Latency and quality testing before go-live
What this can look like
Examples of the kind of work we take on.
After-hours reception
Answer, book or reschedule appointments, then text the caller a confirmation.
Order status by phone
Look up an order from the caller's phone number and read back where it is.
Voice inside your app
Let people add an entry, search or ask a question by speaking.
Tools we use for this
- Twilio
- Vapi
- ElevenLabs
- Deepgram
- OpenAI Realtime API
- Cal.com
- Google Calendar
Common questions
Will callers know it's an AI?
Yes. It introduces itself as an automated assistant, and callers can ask for a person at any point.
What does it cost to run?
The voice and phone providers bill per minute. We estimate your monthly cost from your call volume before we build.
For anything else, email [email protected].
Related services
AI chatbots
A chat assistant that answers from your own content and knows when to hand over.
For example: A website assistant that answers order and returns questions from your Shopify data.
Computer vision
Software that reads images and video to count, inspect, scan and measure.
For example: A phone app that reads shelf photos and counts stock by product.